Introduction
Welcome to Odunela.com (“we”, “us”, or “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase tickets, or interact with our services.
Information We Collect
We may collect and process the following types of personal information:
Personal Identification Information: Name, email address, phone number, billing address, and any other information you provide us when you create an account or make a purchase.
Payment Information: Credit card details and other financial information necessary to process your transactions (processed through a secure payment gateway).
Travel Information: Details of travel itineraries, including dates, destinations, and preferences.
Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and time spent on the site.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website (see our Cookie Policy below).
Sharing Your Information
Service Providers: Third-party companies that perform services on our behalf (e.g., payment processors, customer support).
Affiliates and Partners: Companies that offer services related to your travel experience.
Legal Authorities: When required by law or to protect our rights and those of others.
Links to Third-Party Websites
Odunela.com may contain links to third-party websites. Please note that we do not control these websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
The third-party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Cookies
We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. For more detailed information about the cookies we use and your choices regarding cookies.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
How We Use Your Information
We use your information for the following purposes:
- To process and manage your bookings and transactions.
- To communicate with you about your bookings, confirmations, and inquiries.
- To provide customer support and respond to your requests.
- To personalize your experience and improve our services.
- To send you marketing communications, with your consent, about offers and promotions.
- To analyze website usage and improve our website and services.
- To comply with legal obligations and protect our rights.
Retention of Your Information
We will retain your personal information only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
International Data Transfers
Your information may be transferred to, and processed in, countries outside the European Economic Area (EEA). We will ensure appropriate safeguards are in place, in accordance with GDPR, to protect your information.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure.
What rights you have over your data
You have the following rights under GDPR:
- The right to access your personal data.
- The right to rectification if your data is inaccurate or incomplete.
- The right to erasure (“the right to be forgotten”).
- The right to restrict processing of your data.
- The right to data portability.
- The right to object to processing.
- The right to withdraw consent at any time, where we rely on your consent.
- To exercise these rights, please contact us using the details provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Odunela.com
Brand Maker Visionary
77 Camden Street Lower
Dublin D02 XE80
Ireland
Email: customerservice@odunela.com
Last Updated: October 5, 2024